We want you to be happy and safe at Leeds Language Academy.

We will:

- Have clear rules to keep you safe. These rules are on our policies page and in the student handbook.
- Make our school welcoming and friendly. All teachers and staff help students and take care of their welfare.
- Treat all students with respect, and listen to their problems. We will try to help you as much as we can.
- Keep anything you tell us a secret from other students. We might need to tell the teachers, staff or police if it is serious.
- Answer any problems as quickly as possible.

Zahra Ali
Administrator and Welfare Officer

Zahra is the main Leeds Language Academy Welfare Officer. At the start of your course, you will do a Welfare Questionnaire with Zahra. She will ask you questions about your accommodation, if you are registered with a doctor, if you have any health problems and so on. You can talk to Zahra about any worries or problems at any time on your course. Zahra is available from 09:30-14:30 Monday to Friday at Reception.

Ahmed Elturabi
Welfare Officer

You can speak to Ahmed if you would prefer to talk about your problems to a man, or if you would like to speak to someone in Arabic. You can make an appointment to speak to Ahmed with Zahra at Reception. Ahmed is available from 11:00- 13:00 on Wednesdays